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Last revised October, 2010

CentrSource Privacy Notice 


CentrSource, in alliance with Canada Post, is pleased to provide the CentrSource service in Canada in accordance with the Terms of Use. CentrSource and Canada Post are committed to respecting your privacy and safeguarding your personal information. It is a commitment that is fundamental to our business and central to the trust you have in us.

This notice explains why we collect personal information from you, how we use it and the steps we take to ensure your privacy is protected when you use the CentrSource Service. This notice is an integral part of the CentrSource Terms of Use. The capitalized terms used but not defined in this notice have the meanings set out in the Consumer Terms of Use. For more information about our privacy practices, please refer the Canada Post online Privacy Statement

Why we collect personal information

As the CentrSource Country Sponsor for Canada, Canada Post collects personal information from you only with your knowledge and consent. You may visit the CentrSource Service without providing personal information about yourself. However, if you wish take full advantage of the CentrSource Service, registration is necessary. We will only collect the personal information you choose to provide, such as:

•information to enrol you as a registered user of CentrSource. This may include your name, address, telephone number, email address and other household information you may choose to provide;

•information about the activities you engage in on our website including the Offers you view, your reviews and posts about Offers, and your transactions; and

•other information in order to fulfill an inquiry or request from you.

Your username and password provide you with access to your profile and protected content when you return to the CentrSource Service.

You may use the “invite friends” feature to give us the email address of someone you know so that we can send them an invitation on your behalf to visit or register with CentrSource. If you do so, we will only use your friend’s email address to send them your message. We will not retain their email address.

As a registered user of CentrSource, your personal information will be processed and stored in Canada as well as by trusted service providers located in Switzerland and possibly other countries. While in those locations, the personal information will be subject to the laws of those countries, in addition to the laws of Canada. In every case, service providers will be held to the same privacy and security standards as those maintained by Canada Post itself.

Collection of non-personally identifiable information

The CentrSource Service automatically collects information not personally identifiable to you when you visit our site. This includes your Internet Protocol (IP) address, click stream data and information collected through the use of cookies.

We use your IP address to estimate the approximate location of your computer so as to present you with advertising relevant to you. If you are not a registered user, the IP address is not associated with CentrSource site.

We combine click stream data and information from cookies with that of other visitors and use it to improve and enhance the online experience, to better understand how people are using the CentrSource Service and to make navigation easier so that you can find the information that you need faster. You are not personally identified in any way.

How we use and disclose your personal information

Unless you tell us otherwise, we will only use or disclose your personal information for the specific purposes set out below or as required by law:

•We use the information you provide to create and update your profile, to present you with relevant Offers, to assist you in requesting information from our Sellers, and to support the online activities you have chosen to participate in.

•If you have signed up with CentrSouce through a Community Publisher’s web site, we will provide that Community Publisher with the registration information you’ve provided to us, such as your name, your address, your telephone number, when you became a member and other information contained in your profile in the My Account tab on the CentrSource Service.

•We may use your personal information to send you information about our products or services or to introduce you to our business partners that carry products that may be of interest to you.

•We will not sell, rent, or otherwise provide your personal information to any third party without your explicit consent.

•We may also use the personal information you’ve provided to send you communications about CentrSource including newsletters, notification of updates to the Terms of Use, or other information relating to the Service.

•In order to maintain the security and integrity of our web site, including the investigation of unauthorized attempts to access, alter or delete data, the spreading of viruses and other illegal intrusions, we may from time to time disclose personal information to law enforcement agencies.

In those cases mentioned above where we disclose your personal information to third parties, we require such parties to abide by this notice and applicable laws.

We will only retain your personal information for as long as it is needed. If you deactivate your Account, we will permanently erase your personal information or make it unidentifiable within one month. If you do not log on to the site for a period one year, we will do the same. You will need to create a completely new Account if you return to CentrSource.

Your role in protecting your privacy

You can protect your privacy by keeping your username and password confidential. If you receive an email containing a request for this information, you should not respond. We will never ask for this kind of information in an email. If this happens, please notify us at support@centrsource.com.

You can help ensure the quality of the service you receive on CentrSource by keeping your information up-to-date. If you do not, you may not be able to use the Service to its full capacity. You may access and update your personal information and profile at any time.

If you post a review or other public comment on the site, any personal information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit to these forums.

Children's personal information

We do not knowingly collect personal information from children under the age of majority without the consent of a parent or guardian.

What are your choices?

You may choose to stop receiving our CentrSource newsletter or offers from our advertisers at any time. To do so, log on to CentrSource and go to My Account to modify your Account.

Please note that you cannot opt-out of receiving notification of updates to the Terms of Use or other information relating to the administration of the Service and your Account.

Links to other sites

While we strive to make sure that the links presented by CentrSource are to reputable and well established companies, we do not endorse those websites and are not responsible for their content or privacy practices. We encourage you to read and become familiar with their privacy policies before providing them with any personal information.

How to reach us

If you have any questions or concerns about our privacy practices please contact us at privacy@canadapost.ca or Canada Post Privacy Office, 2701 Riverside Drive, Ottawa, Ontario K1A 0B1